About

True North Security Group designs, installs and supports commercial and residential security systems across Toronto, the GTA and Ontario. Our planning starts with the property, its infrastructure and the way the system will be used.
Our Approach

Security Starts With the Property

True North Security Group has provided security solutions for businesses and homes since 2010.

The company works with commercial properties, homeowners, construction sites, industrial facilities, warehouses, retail locations and condominiums.

Each project is planned around the site rather than a standard equipment package. Cameras, alarms, access control, monitoring and network infrastructure are considered together, with existing equipment reviewed where practical.

Projects may involve a new system, an upgrade, a commercial security audit or support for an existing TNSG installation.

YEARS OF OPERATION

Hands-on experience designing, installing and integrating security systems for commercial and residential properties.

YEARS OF WORKMANSHIP COVERAGE

TNSG workmanship is backed by a 10-year warranty, with product warranty terms depending on the equipment selected.

PROJECTS COMPLETED

Security systems installed, upgraded and integrated across commercial and residential properties in Toronto and surrounding communities.

Our Principles

Practical Planning, Clear Decisions

The right system depends on more than the equipment itself. These principles guide how TNSG approaches each project.

01

Property First

Layout, entrances, lighting and daily use are considered before equipment is recommended.

02

Clear Scope

The proposed work, equipment and responsibilities are explained before installation begins.

03

Integrated Planning

Cameras, alarms, access control, monitoring and networking are planned as one system.

04

Technical Detail

Placement, cabling, power, connectivity and configuration all affect system performance.

05

Practical Upgrades

Existing equipment is reviewed before replacement or expansion is recommended.

06

Ongoing Support

Support may include maintenance, troubleshooting, adjustments and future system changes.

Client Profiles

Security Planning for Different Properties

Commercial Properties

TNSG works with business owners, property managers, contractors and organisations responsible for offices, retail locations, warehouses, industrial sites, construction projects and multi-unit properties.

Projects may include cameras, access control, alarms, monitoring, network infrastructure or a combination of these systems. Existing equipment can also be reviewed before an upgrade is planned.

Residential Properties

TNSG works with homeowners who need a security system planned around the home and daily routine.

Design may consider entrances, driveways, garages, yards, deliveries, lighting and remote access. Existing cameras and alarms can also be reviewed before an upgrade is planned.

Professional Framework

Requirements Depend on the Project

Security installations may involve workplace safety, accessibility, procurement or equipment sourcing requirements. The applicable considerations depend on the property, project scope and client organisation.

WSIB Ontario

Workplace insurance and site requirements may apply to commercial projects and active work locations.

NDAA Options

NDAA-compliant equipment may be available where specific sourcing requirements apply.

AODA Planning

Accessibility requirements may affect entrances, door operators and public-facing commercial spaces.

OECM Procurement

OECM purchasing processes may apply to eligible organisations and approved projects.

Questions About the Process

Not necessarily. A commercial security audit or technical review may identify specific components that require attention without requiring a full replacement. TNSG can separate urgent issues from longer-term improvements so that the client can plan the work in stages where appropriate.

The process usually begins with information about the property, the current concerns and the desired outcome. Depending on the project, TNSG may review plans, existing equipment, access points, network conditions and site requirements before preparing recommendations and a quotation.

This depends on the project. Security installations may involve electricians, network contractors, door specialists, general contractors, property managers or other parties. TNSG can coordinate technical requirements with other professionals where the scope and responsibilities are clearly defined.

User guidance can be included as part of the project scope. Training may cover system access, camera viewing, alarm procedures, user permissions, notifications and basic system operation. The exact format depends on the equipment and the number of users.

TNSG provides support for systems installed by the company, subject to the applicable service terms and the nature of the issue. Support may involve troubleshooting, system adjustments, maintenance, configuration changes or recommendations for an upgrade.

No security system can guarantee that crime will be prevented or detected in every situation. System performance can also depend on power, internet or cellular connectivity, equipment condition, configuration and how the system is used. TNSG’s role is to design and install a system that is appropriate for the property and the stated security objectives, while clients remain responsible for their legal and operational obligations.

Contact TNSG

Tell Us About Your Security Needs

Tell us about the property, your current concerns and what you would like to improve. Our team will review the details and help determine the most appropriate next step, whether you need a new system, an upgrade or a professional assessment.

Prefer to speak with someone directly?

For technical support with an existing TNSG system, please visit our Help Center.

TELL US ABOUT YOUR PROJECT